Your application will time out soon

We will reset your application if you do not respond in next 5 minutes.

We do this to keep your information secure.

Job vacancies from the public sector partners across Cambridgeshire, Milton Keynes, Northamptonshire and regions

Policy and Performance Officer

Featured Job

This job is closed and is displayed for reference only. 

Cambridge City Council
£30,451 - £34,728
Mandela House
Closing date:
28 October 2021 at midday


Hours: 37 per week
Contract: Permanent
Salary: £30,451 - £34,728 per annum (City Pay Band 5)
Location: Cambridge City
Closing Date: 12 noon, 28th October 2021
Interviews: 09th/10th November 2021

Cambridge City Council’s Housing Service has an opportunity for a highly motivated individual, committed to excellent customer service, to come and join our team.

Working across the City Homes, Supported Housing, Estates and Facilities and Housing Advice services, you’ll play a key role in supporting performance improvement and service development for our tenants, leaseholders and customers.

Helping to provide clarity and transparency in service delivery, you will consult on and regularly refresh the service’s policies and procedures while also helping to deliver service objectives.

With practical experience of work in a social housing setting, you will be able to demonstrate an appreciation of what is meant by good customer service. You will also have extensive experience of using a range of contemporary software packages such as Microsoft Office and other core business IT systems to produce and analyse performance data.

If you have experience of working on your own initiative with excellent interpersonal skills, then we want to hear from you. In return we can offer excellent employee benefits which include flexible working, family friendly policies, a generous annual leave allowance, access to the highly valued Local Government Pension Scheme (LGPS), travel benefits, health & well-being initiatives, employee support scheme and learning and development opportunities.

For an informal discussion about this role, please contact Emily Downey:
Phone: 01223 458323 or Email:

To find out more about this role, please download the ‘General Information for Applicants’ PDF document below. This contains:

- The Job Description
- The Person Specification
- Details about the City Council
- Information on our Benefits and Working for Us
- Guidance on the Application Process

Further information for this job


Featured Job