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Saturday Assistant Daventry Library

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Organisation: Northamptonshire County Council   Hours: 4.00
Salary: £16,823 - £16,823   Working Pattern:Permanent
Location: Daventry Library   Reference: 21886

Closing date:

30 October 2020 at midday
• Can you provide excellent customer service to all visitors to Daventry LibraryPlus?
• Can you deliver and support memorable activities for under 5’s and their families?
• Are you flexible and enjoy working as part of a team?
• Are you driven to achieve targets such as income generation and visits?
If so, you might be the person we are looking for.

This is an opportunity to join our LibraryPlus team, where you will use your customer-facing skills to deliver a wide range of services, including the provision of activities and services for children and their families, within library community spaces. Dealing with a variety of enquiries and tasks to include joining new borrowers, cash handling and local history enquiries, you will ensure that each customer has a positive experience in the library.

LibraryPlus offers a wide range of services; and you will assist customers with County Council queries such as Blue Badge and concessionary bus pass applications, making this an ideal opportunity for an excellent communicator. Supporting, mentoring and coaching, you will promote and enable a diverse range of volunteering opportunities in the library and wider community.

We aim to empower our customers by supporting them to become digitally fluent and with our core offer of reading materials and learning, we offer traditional services alongside a fast-paced and busy work environment to challenge and develop the successful candidate.
This role will require regular Saturday working and candidates will need to be flexible to the business needs of the service.
The post is 4 hours per week on Saturday between 10am and 2pm and the salary specified is pro rata. The location will be at Daventry Library.
To be considered for interview you will need to follow the application guidance fully evidencing each aspect of the person specification on the personal statement. For an informal discussion about the job please contact the Recruiting Manager by clicking the ‘contact Recruiting Manager ‘ link in your ‘My Account’ tab on the job site.



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