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Service Desk Technician (3198

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Organisation: LGSS   Hours: 37.00
Salary: £21,260 - £24,121   Working Pattern:Fixed Term
Location: Nene House, Isebrook Hospital, Wellingborough   Reference: 20607

Closing date:

30 January 2020 at midday
Service Desk Technician: Band H – Starting Salary £21,260
Fixed Term Post until 06/10/2021

This is an excellent opportunity to join an accredited NHS Service Desk. The successful applicants will be joining a highly motivated, hardworking and friendly team of technicians. We pride ourselves on our ability to innovate, modernise and support services that provide patient care throughout Northamptonshire.
We work closely with other teams within the IM&T Directorate to ensure that we provide an excellent service to our customer base.

You must be an experienced, highly motivated and innovative individual wanting to join our developing Service Desk team.
You will be responsible for the effective handling and resolution of 1st Line Service Desk calls, together with the triaging calls and allocation to other staff within the directorate.
You will be expected to have an enthusiasm for maintaining high quality services and be very customer focused.
You must have excellent IT skills and a flair for excellent customer service.
You need to be a team player with a flexible attitude to your day to day work.

For an informal discussion, please contact Leon Bingham, Service Desk Manager, on 01604 638777


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